School Bus Information

School Bus Information

Transportation Services for 2019-2020 School Year




2019-20 Student Transportation Information:


Route information will be available to parents as of August 19, 2019 via the online Parent Web Portal.  Schools may have access to some routes prior to this date, through the school web portal.


Student Transportation Information can also be found using the “Stop Finder” located on the main page of our website, which will link to the “BusPlanner - Parent Portal”. The parent must enter the student’s last name, birthdate, school and grade in order to access route and stop information. 


The “Stop Finder” feature returns bus stop and route information for eligible students who are assigned to regular yellow school bus or small school purpose vehicle service, or for eligible grade 7 and 8 students who are assigned to OC Transpo Service.


Transportation for students in a joint custody arrangement with two homes


OSTA has developed a new policy & procedure to deliver transportation services to students in a joint custody arrangement and having two homes. An application process and other requirements need to be met for parents to receive this service, and the homes or daycares in question must meet all other eligibility requirements. The deadline for new applications or changes to existing applications for September start up transportation was June 1.  Renewals of current schedule calendars (no other changes) are due June 30.  All other applications will be reviewed after September 15, and prior to October 1.


More information can be found on our website:


Kindergarten Staggered Entry and ID


School bus routes are planned according to the number of registered students in the data system from May to July.  We continue to make changes in transportation throughout school start up.  Routes are driven as planned as of the first day of school in September and drivers will stop at each stop, regardless of whether KG students are beginning that day or whether they are beginning later on in the week.


Please remind parents of new and returning KG students that they MUST make arrangements to have the SAME person meet their child at their stop every afternoon. Parents may identify one alternate person only.  Failure to meet their child may result in termination of transportation services and/or their child being dropped off at the nearest police station.


****We have noticed that parents are submitting long lists of “alternate responsible people” to meet their children.  OSTA will only accept 2 names and the driver will only release the child to 1 of 2 people on file****


OSTA will be providing bright yellow plastic tags that should be attached to any KG student’s back pack (preferably on the lower left side).  These will assist the drivers in making sure a responsible person designated by the parent, or the parent, is at the stop to collect the student at their drop off point, per policy.  We kindly request that teachers remove the plastic tags from any students NOT in kindergarten.


School Bus and Pedestrian Safety Awareness Day


School Bus and Pedestrian Safety Awareness Day (First Rider Program) has been expanded and will run on Sunday, August 25, 2019.  This important safety program is geared primarily for parents and children new to school bus transportation and/or who walk to school, although all elementary students are welcome to attend. Families can register online or call to attend one of the following sites:


Parents/Guardians can find more information on School Bus and Pedestrian Safety Awareness Day on our website at  A flyer is attached for your convenience.


Applications for Empty Seat Availability – NEW DEADLINE


Students who had been approved to access service under the Seat Availability provision for 2018-19 will need to re-apply for service for the 2019-20 school year.


The “Application for Access to Empty Seats on School Bus Vehicles” form is available on the OSTA website at and should be sent to OSTA directly.  The application deadline is September 20, 2019 for the October review period.  Students are prioritized based on age, distance and other factors.  A waitlist may be created and new applications throughout the year will be added to the waitlist.


We ask that parents and school staff NOT put students on the bus prior to assignment to a bus route, for the students’ own safety.


Transportation Information During the Summer Months


Please note that the Ottawa Student Transportation Authority will be open during the summer months from 8:00am to 4:30pm, Monday to Friday.


OCDSB parents should contact OSTA directly during the summer months if they have questions about transportation or changes to their children’s address or caregiver information.


Transportation Information During the Fall


As of September, parents should be advising schools directly of any changes to student home or caregiver address. Please remind parents that OSTA will require a minimum of three business days to implement a change to transportation services, longer for transportation to two homes in a joint custody situation. During the month of September, we ask for your assistance in advising parents of new transportation information, due to the volume of changes processed through OSTA at the busy start-up period.  You may also direct them to the online Parent Portal
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