Message for families

Message for families
Posted on 03/26/2020

Hello MHES families,

Hope everyone is coping during this difficult time.  We have included many helpful resources and supports that you may want to access.


Although all physical branches of the Ottawa Public Library are closed, our online presence is open 24/7.  Check out our website to access all of our online resources. You can read newspapers, magazines and eBooks online, plus download or stream audiobooks, music and movies.  There is a wide variety of on-line learning courses to help you learn things like how to play an instrument, learn a new language, upgrade business skills, brush up on writing skills, or teach yourself a software program.  As well, OPL Librarians are curating lists of cool ideas and resources for recreation, exploration, and education! It's a great resource for all City of Ottawa residents that you access with your library card. No library card? No worries! You can sign up for a temporary OPL card – or renew your card – by contacting OPL InfoService by phone  (613) 580-2940 or by email, Monday through Saturday from 10 am to 5 pm.


The Ottawa Food Bank 613-745-7001 Monday to Friday: 8:00 a.m. – 4:00 p.m. or email:

KidsHelpLIne: website:, call: 1-800-668-6868, or text CONNECT to 686868 or Youth Services Bureau (YSB): 613-260-2360 or Community agencies are providing modified services which are mainly virtual. Information is available on their websites. 

Crossroads Children's Services, an agency supporting families and struggling children under 12, is offering pre-booked video or phone ‘walk in’ appointments. To book your ‘walk-in’ session, please leave a message at 613-723-1623 ×232 

For parents, the Parents Lifeline of Eastern Ontario is continuing their services including a Parent Help Line 9:00 am to 7:00 pm Monday to Friday. 613-321-3211 or 1-855-775-7005

The Walk In Counselling Clinic has made changes to their services and it is suggested that students and families contact the centre closest to them directly. Here is a link to their website:

Keep doing your part by practicing social distancing and washing your hands!

As always, if you have any questions or concerns, please do not hesitate to reach out.

Pete and Denise

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